At derailleurhanger.com we are relentlessly focused on providing the following to each and every customer:
- The highest quality replaceable rear derailleur hangers available that are machined from aircraft-grade aluminum;
- The largest number of different types of rear derailleur hangers;
- Make it as easy as possible for you to find the correct derailleur hanger for your bike;
- Excellent customer service.
Regarding the third item listed above (ease in finding the correct hanger for your bike) we have made some strategic changes to our website to make it even easier for you to find the correct rear derailleur hanger for your bike. In this blog post we will provide a quick summary of the new features.
As stated in our earlier blog post our “1-2-3” search method makes it very easy to find the correct hanger for your bike…
- Select the Bike Manufacturer of your bike
- Select the Bike Model
- Click on the “Add to Cart” button for the correct hanger for your bike
We now provide two additional filters to help the customer find the correct hanger. Specifically, customers can now also search based on the number of fasteners on a particular hanger, and also whether the hanger mounts to the outer or inner side of the rear dropout (with the “inner” side being the wheel-side of the rear dropout).
Why might you use those additional filters? If you cannot find the correct hanger for your bike by selecting (a) bike manufacturer and (b) bike model, we highly recommend using one of the following scenarios to find the correct hanger for your bike (these are the same scenarios that we use on a daily basis to help customers who have reached out to us for assistance):
- Select (a) bike manufacturer and then select (b) number of fasteners and (c) whether the hanger mounts on the outside or inside of the rear dropout
- Select (a) the “All Hangers” link at the top of our website (on computers), or in the options list on the smartphone-based version of our website, and then select (b) number of fasteners and (c) whether the hanger mounts on the outside or inside of the rear dropout
Then, for either of the above situations, compare the images of the hangers listed relative to the hanger on your bike.
Based on the Google Analytics data we monitor on a daily basis for our website, we know that many of you are already taking advantage of these new search features, which is great!
At derailleurhanger.com we stock more types of replaceable rear derailleur hangers than any vendor in North America – over 550 different hanger types — and in 2020 we will increase that number to carrying over 700 different hanger types. We also work hard to constantly update our database to make it easy to determine what hanger is used on a particular bike model – based on the combination of bike manufacturer, bike model and model year.
As we state repeatedly on our website, we ask that every customer compare the hanger on his or her bike with the photos of hangers available on our website. Visual confirmation is the best means to ensure you are selecting the correct hanger. Using our simple “1-2-3” method, and with the additional filter features (number of fasteners, and mounting), we have made it even easier for you to find the correct rear derailleur hanger for your bike. When you reach out to us for assistance in finding the correct derailleur hanger for your bike, we use these same tools.
If you are in need of a replaceable rear derailleur hanger, you can use our “1-2-3” search method and filter mechanisms available on derailleurhanger.com to quickly find the hanger required on your bike or your customer’s bike. If needed, you can also click on the “Contact Us” link on our website and we will respond quickly to provide personalized assistance. When using our “Contact Us” form please be sure to include photos of the derailleur hanger from your bike, as that will significantly speed up our ability to help you.
At derailleurhanger.com we work very hard to provide the best quality replaceable derailleur hangers, carry more hanger types than any other provider, and to provide excellent personalized customer service. Please let us at derailleurhanger.com know if we can assist you in any way. Happy riding!